SALES EXECUTIVE @ MAYZON GROUP
Mayzon Group Limited is seeking a qualified and motivated individual to join its team as a Sales Executive. The successful candidate will be responsible for identifying and persuading prospective customers at Vodacom touchpoints, resolving technical issues related to mobile devices, and managing customer inquiries with a high level of professionalism. You will play a key role in driving business growth by selling scratch vouchers, promoting mobile services, and facilitating activations for LIPA, KASI Internet, and FWA services.
In addition to sales and customer service duties, you will be expected to maintain detailed records of interactions, track market trends, and participate in regular Go-To-Market activities. The role requires a proactive approach to meeting sales targets and KPIs, ensuring that the company maintains its reputation for quality service. Candidates will work in Mwanza, Tanzania, and must be prepared to adhere to company policies while working collaboratively with cross-functional teams to achieve organizational goals.
In addition to sales and customer service duties, you will be expected to maintain detailed records of interactions, track market trends, and participate in regular Go-To-Market activities. The role requires a proactive approach to meeting sales targets and KPIs, ensuring that the company maintains its reputation for quality service. Candidates will work in Mwanza, Tanzania, and must be prepared to adhere to company policies while working collaboratively with cross-functional teams to achieve organizational goals.
Key Requirements
At least 1 year of experience in a telecommunications company
Diploma or higher qualification in Sales, Marketing, or a related field
Strong knowledge of telecommunications products and services
Exceptional customer service and interpersonal skills
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to meet and exceed aggressive sales targets and KPIs
Excellent communication and persuasive skills
Strong analytical skills for market trend identification
Demonstrated ability to handle customer complaints professionally
Flexibility to work in a fast-paced retail environment