GENERAL MANAGER – EAST AFRICA @ MARTHA’S FARMHOUSE & MARTHA’S BARN
Martha’s Farmhouse and Martha’s Barn, located in the serene environment of Mukono, Uganda, is an evolving social enterprise transitioning into a high-end, experience-led countryside destination. Rooted in a deep connection to the land, nature, and thoughtful design, the property offers a unique alternative to conventional hospitality. We are seeking a visionary General Manager to lead our East African operations through an exciting phase of growth, ensuring that the property remains a premier destination for those seeking authenticity and quality.
The General Manager will be responsible for balancing operational discipline with a creative instinct for guest experience. This involves overseeing all aspects of the property’s daily functions, from staff management to high-level strategic planning. The ideal candidate will be a hands-on leader capable of building a high-performing team while maintaining the intimate and individual charm that defines the Martha's brand. This role is a central figure in shaping the future of the enterprise and delivering excellence in every guest interaction.
The General Manager will be responsible for balancing operational discipline with a creative instinct for guest experience. This involves overseeing all aspects of the property’s daily functions, from staff management to high-level strategic planning. The ideal candidate will be a hands-on leader capable of building a high-performing team while maintaining the intimate and individual charm that defines the Martha's brand. This role is a central figure in shaping the future of the enterprise and delivering excellence in every guest interaction.
Key Requirements
Strong leadership skills with a proven track record in management.
Exceptional attention to detail in all aspects of property operations.
Deep understanding of high-quality hospitality environments and guest services.
Demonstrated operational discipline and ability to implement standard procedures.
Creative instinct for enhancing guest experience and property aesthetics.
Ability to build, lead, and mentor a high-performing team.
Capacity to maintain the unique individuality and brand identity of the property.
Proficiency in financial management, budgeting, and resource allocation.
Excellent communication and interpersonal skills for stakeholder engagement.
Experience in managing sustainable or nature-based hospitality projects.