RECEPTIONIST (ADMINISTRATION/FRONT OFFICE) @ HALOTEL
Halotel is seeking a dedicated and professional Receptionist to join their Administration and Front Office team. As the first point of contact for clients, visitors, and callers, this role is essential in representing the company's corporate image and ensuring that all front-office operations run smoothly. The successful candidate will be responsible for managing a high volume of inquiries related to telecommunications services, greeting visitors with a positive attitude, and maintaining a well-organized reception area to uphold a professional environment.
Beyond front-desk duties, the role involves significant administrative support, including managing incoming and outgoing mail, coordinating courier services, and scheduling meeting room bookings. The Receptionist will also be responsible for maintaining visitor logs and issuing security passes to ensure a safe work environment. This position requires someone who can multitask effectively in a fast-paced telecommunications setting, providing accurate information about company products while collaborating closely with technical and customer service departments to resolve inquiries efficiently.
Beyond front-desk duties, the role involves significant administrative support, including managing incoming and outgoing mail, coordinating courier services, and scheduling meeting room bookings. The Receptionist will also be responsible for maintaining visitor logs and issuing security passes to ensure a safe work environment. This position requires someone who can multitask effectively in a fast-paced telecommunications setting, providing accurate information about company products while collaborating closely with technical and customer service departments to resolve inquiries efficiently.
Key Requirements
Diploma or Certificate in Business Administration, Office Management, or a related field.
Proven experience as a receptionist or in a professional customer service role.
Proficiency in Microsoft Office Suite, specifically Word, Excel, and Outlook.
Excellent verbal and written communication skills in both English and Swahili.
Strong organizational and multitasking abilities with high attention to detail.
Professional appearance and a positive, helpful attitude towards visitors and staff.
Effective time management skills and the ability to work under pressure.
Basic knowledge of telecommunications products and services is an added advantage.
Experience in managing courier services and handling incoming/outgoing mail.
Ability to maintain visitor logs and manage meeting room booking schedules efficiently.