EXPERIENCED CAFE MANAGER @ GEOMATRIA RECRUITMENT
We are seeking a dedicated and experienced Cafe Manager to lead our team in Cape Town. The successful candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing staff performance to maintain a high-standard environment. While specialized coffee knowledge is not a mandatory requirement for this role, it will be considered a significant advantage during the selection process.
The ideal candidate will focus on operational efficiency and team development. You will be expected to handle inventory management, address customer feedback promptly, and foster a positive working atmosphere. This role offers the opportunity to contribute to a growing establishment in one of Cape Town's vibrant districts, requiring a professional who is both organized and adaptable to the fast-paced nature of the hospitality industry.
The ideal candidate will focus on operational efficiency and team development. You will be expected to handle inventory management, address customer feedback promptly, and foster a positive working atmosphere. This role offers the opportunity to contribute to a growing establishment in one of Cape Town's vibrant districts, requiring a professional who is both organized and adaptable to the fast-paced nature of the hospitality industry.
Key Requirements
Proven experience as a Cafe Manager or in a similar leadership role within hospitality.
Exceptional customer service skills with a focus on conflict resolution.
Strong ability to manage and motivate a diverse team of staff.
Proficiency in basic financial management, including cash handling and budgeting.
Experience in inventory management and procurement of supplies.
Excellent communication and interpersonal skills for both staff and patrons.
Thorough knowledge of health and safety regulations in a food service environment.
Strong problem-solving abilities to handle daily operational challenges.
Ability to work effectively in a high-pressure, fast-paced environment.
Flexibility to work various shifts, including weekends and public holidays.