SALES CONSULTANT @ CTM TANZANIA WEBSTORE
CTM is one of the leading names in tiles and bathroom design in Tanzania, known for quality, innovation, and style. The Tanzania Webstore is growing fast, and we are looking for a driven Sales Consultant who enjoys fast-paced, digital sales. This is not a traditional retail role; you will be engaging customers via phone and WhatsApp, helping them make confident buying decisions, and closing deals in real time. If you enjoy selling, building relationships, and working in a target-driven environment, this role offers a great opportunity to grow within a reputable company.
As a Sales Consultant, you will own the customer journey from the first enquiry to the final sale. Key responsibilities include delivering excellent customer service, recommending the right tile and bathroom products with confidence, and driving sales through upselling and cross-selling. You will also build strong relationships that lead to repeat business, support the online store with product updates, and work with the team to meet and exceed sales targets. The role requires ensuring accurate order processing and smooth after-sales support while operating from the Kawe or Airport branches in Dar es Salaam.
As a Sales Consultant, you will own the customer journey from the first enquiry to the final sale. Key responsibilities include delivering excellent customer service, recommending the right tile and bathroom products with confidence, and driving sales through upselling and cross-selling. You will also build strong relationships that lead to repeat business, support the online store with product updates, and work with the team to meet and exceed sales targets. The role requires ensuring accurate order processing and smooth after-sales support while operating from the Kawe or Airport branches in Dar es Salaam.
Key Requirements
Confident speaking to customers and closing sales
Enjoy working in a fast-paced, target-driven environment
Have a strong customer-first mindset
Organised and pay attention to detail
Can handle multiple conversations and tasks at once
Comfortable using computers and digital systems
Learn quickly and adapt to new tools and processes
Matric (or equivalent) qualification
Fluent in English and Swahili
Available to work retail hours, including weekends and public holidays
Previous sales, retail, or customer service experience
Knowledge of tile and bathroom products