SCHEDULER IN TRAINING (BILINGUAL SCHEDULER) @ CAMILO SAAVEDRA SOLVO GLOBAL
This role involves joining our on-site team as a Scheduler in Training, specifically serving as a Bilingual Scheduler. You will be responsible for coordinating complex schedules between clients and caregivers, ensuring that all service requests are handled efficiently and professionally. Your daily tasks will include managing incoming client calls, processing referrals, and maintaining real-time communication with internal teams to ensure service continuity. Additionally, you will support administrative tasks, inside sales, and recruiting efforts to maintain high operational standards within the organization.
As a Scheduler in Training, you are expected to maintain accurate records and adapt to a high-pressure, fast-paced work environment. The position requires a high level of organization and the ability to multitask while adhering to U.S. Eastern Time shifts. Successful candidates will demonstrate strong phone etiquette and a commitment to providing excellent service. This is a significant opportunity for individuals looking to build a career in healthcare operations and global service coordination while working on-site in Kenya.
As a Scheduler in Training, you are expected to maintain accurate records and adapt to a high-pressure, fast-paced work environment. The position requires a high level of organization and the ability to multitask while adhering to U.S. Eastern Time shifts. Successful candidates will demonstrate strong phone etiquette and a commitment to providing excellent service. This is a significant opportunity for individuals looking to build a career in healthcare operations and global service coordination while working on-site in Kenya.
Key Requirements
1+ year of experience in healthcare scheduling preferred.
Call center experience will also be considered as a valid background.
Fluent in English (both written and spoken) for effective bilingual communication.
Strong phone etiquette and professional verbal communication skills.
Exceptional organization skills with a focus on detail and accuracy.
Proven ability to multitask and manage priorities in a fast-paced environment.
Availability to work a flexible schedule from Monday to Sunday.
Ability to align working hours with U.S. Eastern Time requirements.
Must be located in Kenya and able to work on-site at the designated office.
Competency in using computer systems and maintaining accurate digital records.