0 Negotiable or Not Mentioned
Tanzania, Unguja
4 hours ago
whitesandvillas.com
6 Applied 4 Pro Applied
The Accommodation Manager will oversee all accommodation-related departments, ensuring exceptional guest experiences and maintaining luxury hospitality standards across the resort. This pivotal role involves supervising the Front Office, Concierge, Housekeeping, Porter, and Butler departments to deliver outstanding personalized guest service throughout guests’ stays, aligning with the resort's 5-star service standards and international hospitality requirements.
Key responsibilities include leading, training, and motivating an accommodation team of approximately 20 employees, collaborating closely with the General Manager and department heads, and managing departmental budgets. The manager will monitor performance indicators such as occupancy, guest satisfaction, and cost control, while also professionally and discreetly handling guest complaints and sensitive matters to ensure overall guest satisfaction and operational efficiency.
Key Requirements
Degree in Hospitality Management, Luxury Tourism, or a related field
Minimum 5 years’ experience in a similar management role within a luxury hotel or international 5-star property
International hospitality experience is preferred
Strong leadership and people-management skills
Excellent organizational and interpersonal abilities
0 Negotiable or Not Mentioned
Tanzania
4 days ago
jazhotels.com
9 Applied 6 Pro Applied
Jaz Amaluna is seeking an exceptional Executive Housekeeper to lead its housekeeping department. This leadership role is responsible for overseeing all aspects of cleanliness, maintenance, and aesthetic presentation across the entire hotel, including guest rooms, public areas, and back-of-house. The Executive Housekeeper will ensure that the hotel consistently meets and exceeds the highest standards of hygiene and guest comfort, aligning with Jaz Amaluna's commitment to 5-star luxury hospitality. This position is vital for creating a pristine and welcoming environment for all guests.Responsibilities include managing a large team of housekeepers and supervisors, developing and implementing training programs, controlling departmental budgets, and managing inventory of linen, amenities, and cleaning supplies. The successful candidate will be a meticulous and highly organized professional with a keen eye for detail, strong leadership capabilities, and a proactive approach to maintaining operational excellence. A deep understanding of luxury hotel standards and guest expectations is essential.
Key Requirements
Minimum 5 years of experience as an Executive Housekeeper in a luxury hotel.
Proven ability to manage and motivate a large housekeeping team.
Extensive knowledge of cleaning techniques, products, and equipment.
Strong understanding of health, safety, and sanitation regulations.
Excellent organizational, planning, and inventory management skills.