BRANCH PERFORMANCE & SALES COORDINATION (SENIOR MANAGER) @ BANK OF AFRICA
The Branch Performance & Sales Coordination (Senior Manager) role at BANK OF AFRICA is a strategic leadership position within the Commercial Banking department. The successful candidate will be responsible for overseeing branch sales performance, digital sales initiatives, and balance sheet growth. This role involves maximizing revenues for retail segments, both non-funded income (NFI) and funded income, to achieve the overall retail budget. The manager will develop and execute plans to expand the customer base and introduce new products or agents to boost business operations.
Key duties include translating corporate goals into departmental objectives, driving retail activities through networking, and managing both group and local retail campaigns. The Senior Manager will take a leading role in negotiating contracts, promoting customer dialogue, and maintaining a growth path for the assigned portfolio in alignment with the bank's strategic plan. Additionally, the role encompasses risk management, monthly performance reporting, and the development of training programs for branch staff to enhance capacity and service quality across the network.