HEAD OF IT @ PUJA GULWANI
As Head of IT, you will be responsible for leading and owning the entire information technology function within a fast-growing, multi-location organization. You will drive the end-to-end technology strategy, governance, and execution to ensure that business objectives are met through innovative and efficient tech solutions. This includes managing core enterprise systems such as POS, ERP, HRMS, and inventory reporting tools, while overseeing critical infrastructure and cybersecurity measures to maintain system reliability across all locations. In addition to strategic oversight, the role involves hands-on management of new outlet IT setups, including DATA, LAN, VOICE, and TV infrastructure. You will be tasked with managing outsourced vendors, negotiating contracts, and ensuring adherence to Service Level Agreements (SLAs). By enabling digital transformation and fostering a culture of automation, you will empower the organization to make data-driven decisions and maintain a competitive edge in the QSR, retail, or hospitality landscape.