HEAD OF IT @ PUJA GULWANI
As Head of IT, you will be responsible for leading and owning the entire information technology function within a fast-growing, multi-location organization. You will drive the end-to-end technology strategy, governance, and execution to ensure that business objectives are met through innovative and efficient tech solutions. This includes managing core enterprise systems such as POS, ERP, HRMS, and inventory reporting tools, while overseeing critical infrastructure and cybersecurity measures to maintain system reliability across all locations. In addition to strategic oversight, the role involves hands-on management of new outlet IT setups, including DATA, LAN, VOICE, and TV infrastructure. You will be tasked with managing outsourced vendors, negotiating contracts, and ensuring adherence to Service Level Agreements (SLAs). By enabling digital transformation and fostering a culture of automation, you will empower the organization to make data-driven decisions and maintain a competitive edge in the QSR, retail, or hospitality landscape.
Key Requirements
Minimum 10+ years of IT experience
5+ years in a leadership role (Head of IT or equivalent)
Strong exposure to QSR / Retail / Hospitality environments
Hands-on experience in managing IT projects for multi-location setups
Expertise in vendor management and outsourced IT models
Proficient in managing core systems like POS, ERP, HRMS, and inventory tools
Solid understanding of IT infrastructure and cybersecurity protocols
Ability to drive digital transformation and automation initiatives
Proven track record in overseeing DATA, LAN, VOICE, and TV setups for new outlets
Excellent strategic thinking and data-driven decision-making skills