RECEPTIONIST @ BESTWESTERNDODOMA
Best Western Dodoma is seeking a professional, friendly, and motivated individual to join their hospitality team as a Receptionist. This role is pivotal in providing high-quality service to guests and managing the front desk operations to ensure a smooth stay for all visitors. The successful candidate will represent the hotel's brand through a professional appearance and a disciplined work ethic.
The responsibilities include managing guest bookings through various channels, verifying identifications during check-in, and processing payments. Beyond administrative tasks, the Receptionist will act as a liaison between housekeeping and maintenance departments to ensure room readiness. Key duties also involve upselling hotel services such as room upgrades and conference facilities, while maintaining accurate records in the Hotsoft management system.