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MERCHANT SERVICE SPECIALIST @ EXIM BANK

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago eximbank.co.tz 722 Views

Exim Bank is currently looking for a professional Merchant Service Specialist to be based in Dar es Salaam. The primary focus of this role is to manage and expand the bank's merchant network, providing essential support and innovative payment solutions to business partners. You will be responsible for the full lifecycle of merchant relationships, from initial recruitment and onboarding to ongoing technical support and portfolio growth.

In this position, you will act as a key liaison between the bank and its business clients, ensuring that our point-of-sale and gateway services meet their operational needs. You will monitor market trends to suggest service improvements and work to maintain high standards of transaction security and customer satisfaction. This is an exciting opportunity for a results-oriented individual to contribute to the bank's commercial success and enhance merchant satisfaction.

Key Requirements

Bachelor's degree in Business Administration, Marketing, or a related field. Significant experience in merchant acquiring or point-of-sale (POS) services. Strong sales and negotiation skills to onboard new high-value merchants. Technical knowledge of POS terminals and payment gateway integrations. Ability to provide comprehensive training and support to merchant partners. Excellent analytical skills to monitor and report on merchant portfolio performance. Customer-centric approach to efficiently resolving merchant issues and complaints. Sound understanding of risk management and fraud prevention in merchant services. Effective time management and organizational skills to handle multiple accounts. Willingness to travel within the Dar es Salaam region for merchant site visits.
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BUSINESS DEVELOPMENT MANAGER - AUDIENCE MEASUREMENT @ IPSOS TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago ipsos.com 518 Views

Ipsos in Tanzania is seeking a dedicated and experienced Business Development Manager specializing in Audience Measurement. The successful candidate will be responsible for identifying new growth opportunities, managing client relationships, and promoting Ipsos's industry-leading audience measurement solutions. This role requires a deep understanding of the media landscape in Tanzania and the ability to provide actionable insights to clients based on complex data sets.

The manager will collaborate closely with regional teams to align strategies and ensure the delivery of high-quality research services. Key responsibilities include preparing proposals, delivering compelling presentations, and staying ahead of market trends to maintain Ipsos's competitive edge. Only shortlisted candidates will be contacted for the next stages of the recruitment process. The selection process will be led by Gloria Swai, David Makoha, and Nanzala Mwaura.

Key Requirements

Bachelor’s degree in Marketing, Business Administration, or a related field. Proven experience in business development or sales within the market research industry. Strong understanding of audience measurement methodologies and media consumption trends. Excellent communication and presentation skills to engage with high-level stakeholders. Ability to identify new business opportunities and develop strategic partnerships. Proficiency in data analysis and interpreting research findings for clients. Strong networking skills and the ability to maintain long-term client relationships. Familiarity with the Tanzanian media landscape and market dynamics. Goal-oriented mindset with a track record of meeting or exceeding sales targets. Ability to work independently and collaboratively within a multicultural team environment.
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