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CLUSTER RESERVATION AGENT @ SAFIRABLU LUXURY RESORT & VILLAS

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago safirablu.com 2120 Views

SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.

In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.

Key Requirements

Proven experience as a Reservation Agent or in a similar role within the hospitality industry. Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage. Excellent verbal and written communication skills in English. Clear and professional telephone etiquette for handling guest inquiries. Strong attention to detail and exceptional organizational skills. Ability to multitask and work effectively under pressure in a fast-paced environment. Fluency in English; knowledge of additional languages is a significant benefit. Customer-focused and service-driven attitude toward guest interactions. Strong problem-solving skills to address reservation discrepancies or guest needs. Must be a team player with a positive and professional personality. Absolute willingness to live on-premises at the Safira Blu location.
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HSE OFFICER (1 POSITION) @ USANGU

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 9 days ago usangu.co.tz 1219 Views

Usangu is looking for a dedicated HSE Officer to join our team in Dar es Salaam. The successful candidate will be responsible for developing and implementing health, safety, and environmental policies to ensure a safe working environment within our transport and logistics operations. You will play a vital role in identifying hazards and mitigating risks across all company activities. With at least four years of industry experience, you will use your expertise to conduct regular safety training, monitor compliance with safety protocols, and maintain accurate records using SAP. Your goal is to foster a culture of safety excellence and ensure that all operations align with both local Tanzanian regulations and international best practices.

Key Requirements

4+ years’ experience in Transport and logistic industry Experience in SAP system Ability to work independently and in a team Knowledge of safety procedures Strong network with Transport and logistic industry Relevant technical certification Occupational Health and Safety certification (e.g., NEBOSH) Experience in conducting comprehensive risk assessments Ability to conduct safety audits and workplace inspections In-depth knowledge of Tanzanian labor and safety laws
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