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ACCOUNTANT @ SEAL ASSOCIATES

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago sealassociates.com 191 Views

Seal Associates is currently seeking a dedicated and detail-oriented Accountant to join their team in Nairobi. The successful candidate will be responsible for managing daily financial transactions and maintaining accurate records to ensure the financial health of the organization. This role involves preparing comprehensive financial statements, management reports, and handling all aspects of tax preparation, filing, and compliance to meet regulatory standards.

Key duties also include managing accounts payable and receivable, performing bank reconciliations, and overseeing the payroll process. The Accountant will collaborate with external auditors and contribute to the development of financial forecasts to support strategic planning. Ideal candidates should possess a strong educational background in finance, relevant professional experience, and the ability to work effectively within a fast-paced environment while maintaining high levels of accuracy and integrity.

Key Requirements

Bachelor of Commerce (BCom) in Accounting, Finance, or a related field. KCSE mean grade of B+ or above. A minimum of 2 years of active professional experience in an accounting role. Proficiency in various accounting software and Microsoft Office Suite. Strong attention to detail and exceptional analytical skills. Experience with Microsoft Dynamics AX or Business Central is a significant advantage. In-depth knowledge of financial reporting standards and tax regulations. Ability to manage payroll and bank reconciliations accurately. Excellent communication and interpersonal skills for team collaboration. Ability to work independently and meet strict reporting deadlines.
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INSTITUTION MANAGER @ ALKEM

0 Negotiable or Not Mentioned Kenya, Nairobi 14 days ago alkem.com 893 Views

We are seeking a highly experienced and results-oriented Institution Manager to join our dynamic team in Nairobi, Kenya. This role is pivotal in driving our business growth within the institutional sector, specifically focusing on pharmaceutical products. The successful candidate will leverage their extensive experience in the Kenyan market to manage and expand our footprint in tender-based procurement and distributor-led sales channels.

The primary responsibilities include overseeing all aspects of tender business operations and maintaining robust relationships with our network of distributors. You will be responsible for strategic planning, contract negotiations, and ensuring the efficient delivery of products to institutional clients. This position requires a minimum of 5 to 10 years of specialized experience in a reputable pharmaceutical company, with a deep understanding of local regulatory and commercial environments.

Key Requirements

5 to 10 years of professional experience in a reputable pharmaceutical company. Extensive background in handling tender business within the Kenyan market. Proven experience in managing and coordinating with distributor networks. Strong understanding of pharmaceutical industry standards and regulations. Excellent negotiation skills specifically for institutional contracts. Ability to develop and execute strategic plans for business growth. Strong relationship management skills with institutional stakeholders. Bachelor's degree in Pharmacy, Business, or a related field. Demonstrated success in achieving sales targets in the pharmaceutical sector. Proficiency in market analysis and sales reporting. Excellent communication and presentation skills.
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SPANISH-SPEAKING CUSTOMER SUPPORT REPRESENTATIVE (MID-LEVEL) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 20 days ago solvoglobal.com 1528 Views

Solvo Global is seeking experienced Spanish-Speaking Customer Support Representatives to join our professional team at our on-site location in Westlands, Nairobi. In this mid-level role, you will be the primary point of contact for Spanish and English-speaking customers, managing high volumes of both inbound and outbound calls. Your core responsibility will be to resolve inquiries, complaints, and technical service issues while adhering to strict service level agreements and quality standards. By providing accurate information and maintaining a professional tone, you will help build trust and ensure customer satisfaction across diverse global markets.

The ideal candidate will be adept at using various CRM platforms and call handling systems to document interactions clearly and accurately. You will work within a performance-driven culture where meeting key performance indicators such as Average Handling Time, Customer Satisfaction scores, and First Call Resolution is essential. This role offers exposure to international processes and global clients, providing a unique opportunity for career progression into quality assurance, team leadership, or operations. Candidates must be flexible to work rotating shifts, including weekends and public holidays, to accommodate our global operations.

Key Requirements

Fluency in Spanish and English (spoken and written) – mandatory 2+ years of call center or BPO experience, preferably voice‑based support Strong understanding of call center KPIs, metrics, and customer handling techniques Excellent communication, active listening, and problem‑solving skills Ability to handle high call volumes and challenging customer interactions Comfortable working shifts, weekends, and public holidays Proficiency in CRM tools, call handling systems, and basic computer applications Proven ability to meet or exceed AHT, CSAT, and FCR targets Meticulous attention to detail in documenting call interactions High level of professionalism and emotional intelligence in customer interactions
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