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BENEFITS ASSOCIATE – RETIREMENT @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 4 hours ago solvoglobal.com 57 Views

Join our team as a Benefits Associate – Retirement based in Nairobi, Kenya. In this role, you will be responsible for the operational and administrative management of retirement plans, ensuring that all employee data and contributions are handled with the utmost precision. You will work on-site from Monday to Friday, providing essential support to maintain the integrity of our clients' retirement programs and participating in a collaborative, structured work environment that fosters professional growth. Your daily responsibilities will include processing retirement contributions, managing employee elections within the Prism system, and maintaining accurate documentation and trackers. You will act as a bridge between clients and providers to resolve any arising issues while supporting internal requests. This position offers exposure to international benefits processes, making it a fantastic opportunity for individuals with a background in customer service, insurance, or healthcare who possess strong English skills and a keen eye for detail.

Key Requirements

English proficiency at C1 level (90% or higher). At least 1 year of experience in administrative or benefits administration preferred. High level of attention to detail for data entry and record management. Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook). Background in customer service, insurance, or healthcare industries. Strong teamwork and collaborative skills within a structured environment. Ability to multitask and handle high volumes of administrative tasks. Experience with retirement plan contributions and plan updates. Proficiency in using Prism or similar HRIS/benefit management software. Strong problem-solving skills for resolving client and provider issues. Ability to maintain strict confidentiality regarding employee financial data. Effective communication skills for coordinating with international stakeholders.
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