IT SUPPORT SPECIALIST (MSP) @ ANANT SOL
We are seeking a dedicated IT Support Specialist (MSP) for a 1-year contract position based in Hyderabad, India, with a high possibility of extension. The successful candidate will be responsible for providing on-site Tier 1 support, triaging technical issues, and escalating problems as necessary. You will handle basic PC and Mac troubleshooting, end-user hardware and software support, and manage devices across Windows, Apple OS X, Chrome OS, iOS, and Android platforms. Experience in the VFX, animation, or games industry is highly preferred, as you will be working in a dynamic studio environment.
In addition to troubleshooting, you will manage monitor and accessory deployments, image and provision laptops, and maintain accurate inventory counts for all IT assets. Collaboration is key, as you will work with workplace coordinators and logistic vendors to deliver a seamless user experience. Proficiency in Google Workspace, Jamf, and Intune is required, along with excellent communication skills for face-to-face support and Slack-based interactions. This role offers an exciting opportunity to support a creative workforce and manage diverse hardware peripherals and printer systems.