0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
eximbank.co.tz
15 Applied 11 Pro Applied
The IT Service Delivery Manager at Exim Bank (T) Ltd is a pivotal role focused on ensuring the seamless delivery of information technology services across the organization. This position requires overseeing critical IT service management functions, including incident management, access management, and change management, while maintaining high standards of user support and service continuity. The successful candidate will lead the resolution of user issues across various channels, ensure compliance with internal governance frameworks, and work closely with cross-functional teams to optimize operational efficiency. Additionally, the role involves proactive monitoring of servers, networks, and applications to mitigate system disruptions in real-time. The Senior Manager will be responsible for managing the Change Advisory Board (CAB) processes, conducting impact analyses, and ensuring that all IT changes align with regulatory standards. By fostering collaboration between system administrators, network engineers, and development teams, the role ensures that IT infrastructure remains secure and responsive to the needs of the banking sector.
Key Requirements
Degree in Information Systems, Computer Engineering, or Business Administration.
Strong analytical thinking and proactive problem-solving abilities.
Possession of ITIL certifications is considered a significant advantage.
Extensive experience managing large project teams including third-party vendors.
In-depth understanding of customer segments and relevant telecom products.
0 Negotiable or Not Mentioned
Tanzania, Dar Es Salaam
12 days ago
eximbank.co.tz
9 Applied 3 Ultra Applied
Exim Bank is looking for a dedicated IT Risk & Data Protection Manager to join their team in Dar Es Salaam. The primary purpose of this role is to assess the organization's information technology and data privacy risk profiles and recommend appropriate mitigation strategies. The successful candidate will be responsible for developing and implementing IT risk management frameworks and controls, ensuring that IT systems are effectively structured to deliver the bank's business and strategic goals. You will analyze systems, processes, and infrastructure to identify vulnerabilities while assessing risks related to cybersecurity and data breaches.
Additionally, the role involves leading risk assessment initiatives for new IT projects and collaborating with technical teams to address threats. You will be tasked with establishing disaster recovery and business continuity plans, working closely with compliance teams to meet regulatory requirements. Promoting awareness of cybersecurity policies through training sessions and utilizing data analytics for risk monitoring are key aspects of this position. The role ensures full compliance with data protection laws and industry regulations by enforcing strict policies for data collection, storage, and sharing.
Key Requirements
Bachelor's degree in Computer Science, Engineering, Actuarial Science, Statistics, or Mathematics.
Professional Qualifications such as CDPSE, CISA, or CIGEIT (Registered by ISACA).
Additional qualifications in Data Analytics or Cyber Security (e.g., CEH).
Minimum of 3-4 years experience in risk management, external audit, or internal audit.
Expertise in identifying and mitigating IT risks and data privacy threats.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
eximbank.co.tz
8 Applied 6 Pro Applied
Exim Bank is seeking a dedicated Manager for Credit MIS & Governance to lead and strengthen the Bank's reporting framework. The successful candidate will be responsible for overseeing the design and development of Management Information Systems, ensuring that all management and regulatory reports for entities like the BOT and IRS are accurate, timely, and insightful. This role is pivotal in enhancing data governance standards and providing the Senior Management and Board Committees with data-driven strategic insights to drive operational efficiency and risk management. The manager will also spearhead automation initiatives to minimize manual interventions in reporting processes and oversee internal and external audits to ensure strict compliance with governance frameworks. Beyond technical oversight, the role involves providing leadership and mentorship to the MIS & Governance staff, fostering a culture of accountability and continuous improvement. The position is based in Dar es Salaam, with standard working hours from Monday to Saturday, offering a dynamic environment for a professional with a background in finance, statistics, or information systems.
Key Requirements
Bachelor's Degree in Finance, Accounting, Statistics, Economics, Information Systems, or a related field.
Minimum 3-5 years of banking experience, with at least 1-3 years specifically in MIS, Reporting, Data Governance, or Risk Management.
Strong knowledge of regulatory reporting frameworks (e.g., BOT, IRS) and governance practices within the banking sector.
Proficiency in advanced Excel, SQL, and Business Intelligence tools such as Power BI or Tableau.
Advanced analytical, data modeling, and problem-solving skills to provide strategic insights.