ASSISTANT OPERATIONS MANAGER @ WASSHA INC
WASSHA Inc. Tanzania Branch is seeking a dynamic, results-oriented Assistant Operations Manager to support our growing operations and deliver exceptional service across the country. As part of the WASSHA Group, you'll work alongside passionate teams dedicated to expanding access to clean energy across Africa. In this role, you will support the Operations Manager in planning, coordinating, and executing daily operational activities across Customer Care, Engineering, Supply Chain, and PayGo Reporting. You will be responsible for improving operational efficiency, enhancing customer satisfaction, and achieving business objectives by monitoring performance and leading cross-functional teams to ensure service delivery excellence.
Key Requirements
Bachelor's Degree in Business Administration, Marketing, or a related field.
2 to 3 years of management experience in Sales, Business Development, or Operations.
Strong leadership and team management capabilities.
Advanced proficiency in Microsoft Excel and Google Sheets.
Excellent analytical and problem-solving skills.
Strong verbal and written communication skills.
Ability to lead cross-functional teams effectively.
Understanding of inventory management principles.
Commitment to operational excellence and continuous improvement.
Proven ability to manage high-pressure operational environments.