FTTH SALES REPRESENTATIVE @ UTEL GLOBAL
Utel Global is seeking a highly motivated FTTH (Fibre to the Home) Sales Representative. In this pivotal role, you will be responsible for spearheading sales and driving revenue growth by actively promoting and selling advanced fiber home internet services to both residential and business clientele. Your primary objective will be to leverage your strong interpersonal skills and proven sales expertise to forge meaningful connections with prospective customers, accurately assess their unique internet requirements, and expertly recommend bespoke internet solutions that align perfectly with their needs.
Key responsibilities include proactive sales generation, where you will rigorously prospect, qualify, and successfully close sales opportunities to consistently meet and exceed ambitious monthly and quarterly sales targets. You will engage dynamically with customers through various channels, including phone calls, emails, and in-person meetings, ensuring a deep understanding of their needs to offer optimal solutions. Maintaining a comprehensive and up-to-date knowledge of all fiber home internet services, features, pricing structures, and promotional offers is crucial for effectively communicating the value propositions to potential clients. Furthermore, you will be tasked with diligent lead management, following up on leads generated from diverse sources such as inbound inquiries, referrals, and strategic marketing campaigns. This role also involves cultivating robust customer relationships by delivering exceptional service, promptly addressing inquiries, and professionally resolving any concerns, thereby ensuring a seamless experience and high customer satisfaction. You will also contribute to market intelligence by staying informed about industry trends, competitor activities, and market developments to identify new avenues for business growth and differentiation. Accurate sales reporting, forecasting, and pipeline updates will be essential for management review, alongside cross-functional collaboration with internal marketing, customer support, and technical operations teams to guarantee seamless service delivery.
Key responsibilities include proactive sales generation, where you will rigorously prospect, qualify, and successfully close sales opportunities to consistently meet and exceed ambitious monthly and quarterly sales targets. You will engage dynamically with customers through various channels, including phone calls, emails, and in-person meetings, ensuring a deep understanding of their needs to offer optimal solutions. Maintaining a comprehensive and up-to-date knowledge of all fiber home internet services, features, pricing structures, and promotional offers is crucial for effectively communicating the value propositions to potential clients. Furthermore, you will be tasked with diligent lead management, following up on leads generated from diverse sources such as inbound inquiries, referrals, and strategic marketing campaigns. This role also involves cultivating robust customer relationships by delivering exceptional service, promptly addressing inquiries, and professionally resolving any concerns, thereby ensuring a seamless experience and high customer satisfaction. You will also contribute to market intelligence by staying informed about industry trends, competitor activities, and market developments to identify new avenues for business growth and differentiation. Accurate sales reporting, forecasting, and pipeline updates will be essential for management review, alongside cross-functional collaboration with internal marketing, customer support, and technical operations teams to guarantee seamless service delivery.
Key Requirements
Actively prospect, qualify, and close sales opportunities to achieve monthly and quarterly sales targets.
Engage with customers via phone calls, emails, and in person meetings to understand their internet needs and provide suitable solutions.
Maintain a deep understanding of fiber home internet services, features, pricing plans, and promotional offers to effectively communicate value propositions to customers.
Manage and follow up on leads generated through various channels, including inbound inquiries, referrals, and marketing campaigns.
Cultivate strong relationships with customers by providing exceptional service, addressing inquiries, and resolving concerns in a timely and professional manner.
Stay informed about industry trends, competitor activities, and market developments to identify opportunities for business growth and differentiation.
Prepare accurate sales reports, forecasts, and pipeline updates for management review.
Collaborate cross-functionally with internal teams such as marketing, customer support, and technical operations to ensure seamless service delivery and customer satisfaction.
Proven sales experience, preferably in telecommunications or internet services.
Excellent communication and negotiation skills.