CLIENT SERVICE (3 POSITIONS) @ TAKE PESA
We are looking for 3 Client Service Representatives to maintain high levels of client satisfaction. Your primary role will be to assist customers with loan inquiries, manage account documentation, and act as the first point of contact for our financial services.
You should possess a friendly demeanor, excellent problem-solving skills, and a strong understanding of our financial products. The role requires meticulous attention to detail to ensure that all client records are maintained accurately and that service standards are upheld at all times.
You should possess a friendly demeanor, excellent problem-solving skills, and a strong understanding of our financial products. The role requires meticulous attention to detail to ensure that all client records are maintained accurately and that service standards are upheld at all times.
Key Requirements
Diploma in Business Administration or related field
Excellent verbal and written communication skills
Proven ability to manage customer inquiries
Proficiency in Microsoft Office Suite
Strong organizational skills
Ability to handle high-pressure situations
Excellent customer relationship management
Strong attention to detail
Punctuality and professionalism
Basic knowledge of financial products