CALL CENTRE AGENT – MORNING SHIFT @ TAFASEEL
We are hiring a Call Centre Agent for a morning shift role with a leading organization in Ajman, UAE. This position is ideal for customer-focused individuals who enjoy problem-solving and providing high-quality support to diverse client bases. The successful candidate will handle inbound calls, resolve inquiries efficiently, and ensure that every customer interaction reflects the company's commitment to excellence. The salary for this position is AED 10,000 – 11,000.
In this role, you will be responsible for processing transactions, updating CRM systems, and providing accurate information regarding products and services. Candidates must possess strong communication skills in both Arabic and English to effectively assist our customers. The morning shift offers a stable schedule in a fast-paced environment where multitasking and professional telephone etiquette are highly valued to maintain high levels of customer satisfaction.
In this role, you will be responsible for processing transactions, updating CRM systems, and providing accurate information regarding products and services. Candidates must possess strong communication skills in both Arabic and English to effectively assist our customers. The morning shift offers a stable schedule in a fast-paced environment where multitasking and professional telephone etiquette are highly valued to maintain high levels of customer satisfaction.
Key Requirements
Strong communication skills in Arabic and English
Proven experience in call handling and support
Exceptional problem-solving abilities
Proficiency in using CRM systems
Accuracy in processing customer transactions
In-depth product and service knowledge
Active listening and conflict resolution skills
Ability to multitask in a high-volume environment
Professional telephone etiquette
Commitment to high customer satisfaction