CLIENT SERVICE & SALES OFFICER @ SIMARA FOODS
Simara Foods is a wholesale supplier of quality Fast-Moving Consumer Goods (FMCG) located in Oyster Bay, Dar es Salaam. We are currently seeking a motivated Client Service & Sales Officer to join our team and help us maintain our commitment to competitive pricing and exceptional service. The successful candidate will play a pivotal role in the efficient movement of our products by managing client relationships, processing orders, and ensuring timely communication across our delivery and warehouse departments.
As a Client Service & Sales Officer, you will be responsible for the full sales cycle from initial inquiry to final delivery. This involves preparing accurate quotations, managing purchase orders, and maintaining detailed records of transactions. You will work closely with the Director to optimize pricing strategies and monitor market trends, ensuring that our customers receive the best possible service while maintaining high operational standards within the FMCG sector.
As a Client Service & Sales Officer, you will be responsible for the full sales cycle from initial inquiry to final delivery. This involves preparing accurate quotations, managing purchase orders, and maintaining detailed records of transactions. You will work closely with the Director to optimize pricing strategies and monitor market trends, ensuring that our customers receive the best possible service while maintaining high operational standards within the FMCG sector.
Key Requirements
Minimum of two years of experience in sales, customer service, or wholesale FMCG.
A Diploma or Degree in Business, Marketing, or a related field is an advantage.
Fluent in both English and Swahili.
Advanced proficiency in Microsoft Excel and Word for reporting and documentation.
Highly organized with exceptional attention to detail and follow-up capabilities.
Professional, proactive, and customer-focused mindset.
Ability to work effectively under pressure in a fast-paced environment.
Strong interpersonal skills for building long-term client relationships.
Proven ability to manage and organize multiple purchase orders and invoices simultaneously.
Excellent communication skills for liaising between management, warehouse, and delivery teams.