LOAN RECOVERY OFFICER @ SERENE MICROFINANCE LTD
Serene Microfinance Ltd is actively seeking a highly motivated and results-oriented Loan Recovery Officer to join our dynamic team in Dar es Salaam. The successful candidate will play a pivotal role in managing our loan portfolio by ensuring timely repayments and maintaining positive relationships with clients. This position is critical to the financial health of our institution, requiring an individual who can handle pressure, meet recovery targets, and maintain professional standards of conduct during collection processes.
In this role, you will be responsible for tracking outstanding loans, initiating contact with debtors, and negotiating manageable payment plans. You will work closely with the finance and administration departments to ensure that recovery strategies align with company policies. The ideal candidate will possess a deep understanding of the local microfinance market, excellent analytical skills, and the ability to operate effectively within the Dar es Salaam region.
In this role, you will be responsible for tracking outstanding loans, initiating contact with debtors, and negotiating manageable payment plans. You will work closely with the finance and administration departments to ensure that recovery strategies align with company policies. The ideal candidate will possess a deep understanding of the local microfinance market, excellent analytical skills, and the ability to operate effectively within the Dar es Salaam region.
Key Requirements
Degree in Business Administration, Finance, or a related field
Minimum of 2 years of experience in loan recovery (Bank/Microfinance)
Strong negotiation and persuasion skills
Excellent written and verbal communication in English and Swahili
Proven ability to meet or exceed recovery targets
High degree of integrity and professional ethics
Proficiency in Microsoft Office Suite and database management
Strong analytical and problem-solving capabilities
Ability to work independently and manage time effectively
Strong interpersonal skills for client management