OPERATIONS MANAGER - FINANCING @ SELECT GLOBAL
Select Global is seeking a dynamic Operations Manager - Financing to lead our customer operations and process scaling efforts in Dar es Salaam. In this role, you will be responsible for overseeing collections, logistics, and the overall operational efficiency of our device financing services. You will work closely with the leadership team to implement scalable processes that support our rapid growth and enhance the customer experience.
This position requires a professional with a background in complex operational environments who can manage the intricacies of logistics and financial collections. You will lead a dedicated team, ensuring that all operational workflows are optimized for speed and accuracy. By driving process improvements and managing day-to-day operations, you will contribute significantly to the company's mission of expanding financial inclusion through innovative device financing solutions.
This position requires a professional with a background in complex operational environments who can manage the intricacies of logistics and financial collections. You will lead a dedicated team, ensuring that all operational workflows are optimized for speed and accuracy. By driving process improvements and managing day-to-day operations, you will contribute significantly to the company's mission of expanding financial inclusion through innovative device financing solutions.
Key Requirements
Strong leadership and execution skills
Experience in fintech, PAYGO, telco, or financing businesses
Team management experience with a focus on a growth mindset
Proven track record in leading customer operations and collections
Experience in logistics management and supply chain coordination
Expertise in process scaling and operational efficiency improvements
Ability to manage complex financial operations and ensure compliance
Strong problem-solving skills and the ability to work under pressure
Excellent organizational skills with attention to detail
Proficiency in operational software and financial reporting tools