RECEPTIONIST @ SEACLIFF RESORT & SPA ZANZIBAR
The Receptionist will serve as the face of Seacliff Resort & Spa Zanzibar. You will manage check-in and check-out procedures, answer guest queries, and provide general information about the resort's services and the local area to ensure a seamless guest experience.
We are looking for a candidate who is highly organized, possesses excellent communication skills, and remains calm under pressure during busy periods. Your contribution to our front office team will directly impact our guests' overall satisfaction.
We are looking for a candidate who is highly organized, possesses excellent communication skills, and remains calm under pressure during busy periods. Your contribution to our front office team will directly impact our guests' overall satisfaction.
Key Requirements
Experience in hotel reception or customer service preferred.
Excellent communication skills.
Strong interpersonal skills.
Ability to handle guest inquiries professionally.
Proficiency in basic computer applications.
Ability to multi-task in a busy environment.
Strong telephone etiquette.
Ability to maintain accurate guest records.
Well-groomed professional appearance.
Flexibility to work varied shifts.