ASSISTANT FRONT DESK MANAGER @ RENAISSANCE LUCKNOW HOTEL
We are looking for an Assistant Front Desk Manager to support our front office leadership at the Renaissance Lucknow Hotel. You will assist in managing daily operations, training staff, and ensuring that all guests receive exceptional service from arrival to departure. The ideal candidate will have a strong background in hospitality and a passion for creating memorable guest experiences in a fast-paced environment.
Candidates with a Marriott background are strongly preferred for this position as they will be familiar with our internal processes and standards. The role involves supervising the front desk team, handling guest inquiries, and stepping in for the Front Desk Manager when necessary. It is an excellent opportunity for a hospitality professional looking to grow within a world-renowned hotel chain while based in the cultural heart of Lucknow.
Candidates with a Marriott background are strongly preferred for this position as they will be familiar with our internal processes and standards. The role involves supervising the front desk team, handling guest inquiries, and stepping in for the Front Desk Manager when necessary. It is an excellent opportunity for a hospitality professional looking to grow within a world-renowned hotel chain while based in the cultural heart of Lucknow.
Key Requirements
Proven experience in front office operations at a luxury hotel
Marriott brand experience is highly preferred
Strong organizational and multitasking abilities
Proficiency in hotel Property Management Systems (PMS)
Excellent interpersonal and communication skills
Customer-centric approach to problem solving
Ability to work flexible shifts including nights and weekends
Degree or diploma in Hospitality Management
High level of attention to detail and accuracy
Ability to lead and motivate a diverse team