CLIENT SERVICE EXECUTIVE @ PENUEL’S INVESTMENT LIMITED
Penuel’s Investment Limited is a premier event management company with over 10 years of expertise in delivering exceptional experiences for corporate, government, and NGO sectors. We are currently seeking a highly motivated and experienced Client Service Executive to join our dynamic team. This role is pivotal in bridging the gap between client visions and flawless event execution, ensuring that every project meets our high standards of quality and service. The successful candidate will manage the client lifecycle from initial proposal through to post-event reporting, acting as the primary point of contact for our diverse clientele.
In this role, you will be responsible for managing our master events calendar, developing detailed proposals and budgets, and coordinating with our internal operations and finance teams. You will also oversee event staff and ensure that all on-site installations align with the agreed-upon specifications. We are looking for a proactive professional who thrives in a fast-paced environment, can handle pressure with ease, and is dedicated to fostering long-term relationships with our corporate partners. This position offers a unique opportunity to contribute to high-impact events across Tanzania, requiring a candidate who is organized, detail-oriented, and passionate about service excellence.
In this role, you will be responsible for managing our master events calendar, developing detailed proposals and budgets, and coordinating with our internal operations and finance teams. You will also oversee event staff and ensure that all on-site installations align with the agreed-upon specifications. We are looking for a proactive professional who thrives in a fast-paced environment, can handle pressure with ease, and is dedicated to fostering long-term relationships with our corporate partners. This position offers a unique opportunity to contribute to high-impact events across Tanzania, requiring a candidate who is organized, detail-oriented, and passionate about service excellence.
Key Requirements
Bachelor’s Degree in Marketing, Public Relations, Mass Communication, Tourism, or a related field
2–3 years of proven professional experience in client service, account management, or the hospitality industry
Mandatory prior experience working with corporate events, conferences, and exhibitions
Excellent written and verbal communication skills in both English and Swahili
Proficiency in Microsoft Office suite and Google Sheets
Experience using CRM software for client relationship management
Proven ability to manage multiple complex events and deadlines simultaneously
Strong negotiation skills and a track record of effective conflict resolution
Demonstrated organizational skills and meticulous attention to detail
Ability to work effectively under pressure and provide on-site operational guidance