FRONT OFFICE RECEPTIONIST @ MILEO THE PALM
MILEO The Palm, Dubai is seeking a Front Office Receptionist to join our team at the West Beach of Palm Jumeirah. As the first point of contact for our guests, you will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring a seamless arrival and departure experience. You will handle guest inquiries with professionalism and contribute to the overall luxury atmosphere of the hotel.
This role is pivotal in building genuine guest connections and maintaining the high standards of excellence that MILEO is known for. You will collaborate with other departments to ensure all guest requests are met promptly and efficiently. Joining our team means being part of a dynamic environment where your career growth is prioritized within a prestigious, fast-growing brand.
This role is pivotal in building genuine guest connections and maintaining the high standards of excellence that MILEO is known for. You will collaborate with other departments to ensure all guest requests are met promptly and efficiently. Joining our team means being part of a dynamic environment where your career growth is prioritized within a prestigious, fast-growing brand.
Key Requirements
Professional appearance and demeanor.
Proficiency in property management systems (PMS) like Opera.
Excellent verbal and written communication skills in English.
Previous experience in a luxury hotel front desk role.
Ability to handle guest complaints and resolve issues promptly.
Strong organizational and multitasking abilities.
Multilingual skills (e.g., Arabic, Russian) are a plus.
Knowledge of local attractions and services in Dubai.
Ability to work flexible shifts including weekends and holidays.
High school diploma or degree in hospitality management.