HOTEL RECEPTIONIST (1) @ MAROPENG
Maropeng is looking for a professional Hotel Receptionist to join our front-of-house team at the Cradle of Humankind World Heritage Site. As the first point of contact for our guests, you will play a vital role in creating a welcoming and efficient atmosphere. This position requires a candidate who is organized, friendly, and capable of managing various administrative tasks while maintaining a high level of guest satisfaction. The successful candidate will handle check-ins, check-outs, reservations, and provide detailed information about the site and local attractions. You will be part of a dedicated team working to promote tourism and heritage in South Africa. This role offers the chance to develop professional skills in hotel management and guest relations in a world-renowned setting.
Key Requirements
Passionate about providing excellent guest service
High level of professionalism in all interactions
Proficiency in computer systems and hotel management software
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Ability to handle guest complaints and resolve issues calmly
Knowledge of the Cradle of Humankind and local tourism
Previous experience in a hotel front desk role
Ability to manage telephone inquiries and reservations
Attention to detail in administrative and financial tasks