FUNCTIONAL TESTER @ INNOVATIONS GLOBAL
The CRM Business Functional Tester role is a critical position situated at the intersection of business requirements and technical execution. The primary responsibility is to ensure that Customer Relationship Management (CRM) systems—including Salesforce, Microsoft Dynamics 365, or SAP CRM—effectively meet the specific needs of end-users across Sales, Marketing, and Service teams while remaining entirely bug-free. This position requires a professional who can navigate both the technical aspects of software quality assurance and the practical requirements of business stakeholders.
Unlike a purely technical tester, a functional tester in this role focuses heavily on business logic, complex workflows, and the overall user experience. You will be expected to validate data integrity, verify system behavior against business rules, and ensure that the final implementation aligns with organizational goals. This full-time onsite opportunity in Abu Dhabi requires immediate availability or a notice period of up to 30 days, catering to experienced professionals with over five years in the field.
Unlike a purely technical tester, a functional tester in this role focuses heavily on business logic, complex workflows, and the overall user experience. You will be expected to validate data integrity, verify system behavior against business rules, and ensure that the final implementation aligns with organizational goals. This full-time onsite opportunity in Abu Dhabi requires immediate availability or a notice period of up to 30 days, catering to experienced professionals with over five years in the field.
Key Requirements
Minimum of 5 years of professional experience in functional testing.
Hands-on experience with CRM platforms such as Salesforce, MS Dynamics, or Oracle.
Proficiency in testing management tools like Jira and Zephyr.
Experience with automation testing frameworks, specifically Selenium.
Ability to perform API testing using Postman.
Capability to write and execute basic SQL queries to verify data in the CRM database.
Strong analytical thinking and problem-solving skills.
Exceptional attention to detail regarding user experience and system workflows.
Proven ability to bridge the gap between IT departments and business units.
Experience in testing Sales, Marketing, or Service team CRM modules.