RECEPTIONIST @ IDEON BUSINESS OBOURG SOLUTIONS
IDEON Business Obourg Solutions is currently seeking a professional and welcoming Receptionist to join our front-of-house team. The successful candidate will be the first point of contact for our guests, responsible for providing exceptional service, managing check-ins and check-outs, and handling guest inquiries with the highest level of professionalism.
This role involves maintaining a clean and organized reception area, coordinating with other departments to ensure guest satisfaction, and utilizing our reservation software to manage bookings efficiently. The ideal candidate will be adept at multitasking and thrive in a fast-paced hospitality environment, ensuring every guest experience is positive and memorable.
This role involves maintaining a clean and organized reception area, coordinating with other departments to ensure guest satisfaction, and utilizing our reservation software to manage bookings efficiently. The ideal candidate will be adept at multitasking and thrive in a fast-paced hospitality environment, ensuring every guest experience is positive and memorable.
Key Requirements
Certificate or Diploma in Hospitality, Tourism, Business Administration, or related field
Previous hotel reception or customer service experience
Good communication and interpersonal skills
Basic computer skills
Knowledge of POS or hotel reservation systems
Honest, courteous, and well-groomed professional demeanor
Customer-oriented mindset
Ability to work rotating shifts, weekends, and public holidays
Proficiency in administrative record-keeping
Ability to handle high-pressure guest situations