CUSTOMER SERVICE - CONTRACTS SUPPORT @ HOUSEKEEPING CO
The Housekeeping Co is looking for a dedicated Customer Service - Contracts Support professional to join the team in Dubai. This role is a fantastic opportunity for individuals with a strong background in Contracts Management and Client Retention. The primary focus of the position includes managing contract renewals, processing cancellations, and overseeing payment collections to ensure high levels of service delivery and administrative accuracy. Candidates will work closely with the finance and operations departments to maintain up-to-date records and ensure all client agreements are handled professionally. The salary offered for this position is AED 4,500 - 5,000 per month, along with full benefits.
To be successful in this role, you must possess advanced skills in MS Excel and have significant experience using CRM and helpdesk ticketing systems. We are seeking an immediate joiner who can hit the ground running in a fast-paced environment. The ideal candidate will be detail-oriented, organized, and capable of managing multiple priorities while maintaining excellent communication with clients. If you are looking for a stable career opportunity in the UAE and meet the technical requirements, we encourage you to apply for this vital support role.
To be successful in this role, you must possess advanced skills in MS Excel and have significant experience using CRM and helpdesk ticketing systems. We are seeking an immediate joiner who can hit the ground running in a fast-paced environment. The ideal candidate will be detail-oriented, organized, and capable of managing multiple priorities while maintaining excellent communication with clients. If you are looking for a stable career opportunity in the UAE and meet the technical requirements, we encourage you to apply for this vital support role.
Key Requirements
Proven experience in Contracts Management.
Demonstrated history of successful Client Retention.
Hands-on experience with Payment Collections procedures.
Proficiency in managing contract Renewals and Cancellations.
Strong technical skills in MS Excel for data management.
Significant experience using CRM software tools.
Experience navigating helpdesk ticketing systems.
Ability to join the company immediately.
Excellent verbal and written communication skills.
High attention to detail and organizational ability.