HOTEL GENERAL MANAGER @ HOTEL STAFF
Hotel Staff is seeking a dynamic and experienced General Manager to oversee the operations of a 50-key hotel located in the scenic region of Moshi, Tanzania. The successful candidate will be responsible for elevating the property from a 3-star status to a premier 4-star destination by improving overall service standards, operational efficiency, and revenue generation.
This role demands a hands-on leader who is comfortable managing all facets of the business, including guest relations, staff management, and strategic planning. The General Manager will be instrumental in positioning the hotel within the competitive Mount Kilimanjaro hospitality market, focusing on long-term growth, profitability, and excellence in guest experience.
This role demands a hands-on leader who is comfortable managing all facets of the business, including guest relations, staff management, and strategic planning. The General Manager will be instrumental in positioning the hotel within the competitive Mount Kilimanjaro hospitality market, focusing on long-term growth, profitability, and excellence in guest experience.
Key Requirements
Proven experience as a Hotel General Manager or in senior hotel operations roles
Deep understanding of Rooms division and Food & Beverage (F&B) standards
Strong commercial acumen with demonstrated ability to manage revenue effectively
Comprehensive experience in P&L, budgeting, and cost-control measures
Proven ability to drive KPIs such as occupancy, ADR, RevPAR, and event sales
Established network and relationships with tour operators and travel trade partners
Exceptional leadership skills and a strong commitment to guest service excellence
Prior professional experience in East or Southern African tourism sectors
Ability to maintain high standards of discipline and operational flow
Must be willing to relocate permanently to Moshi, Tanzania