SECURITY CONTROL ROOM OPERATOR @ FALCON RISK SOLUTION
Falcon Risk Solution is seeking a professional and vigilant Security Control Room Operator to join our team in Pretoria West. This full-time position is shift-based and requires a high level of dedication to maintaining the safety and security of the site. The operator will be responsible for the daily operations within the control room, ensuring that all security procedures are strictly followed. Key tasks include monitoring surveillance systems such as CCTV, managing alarms, access control, and handling various communication channels effectively.
In addition to monitoring, the successful candidate will coordinate responses to incidents and dispatch on-ground security teams as required. Maintaining detailed logs and incident reports is a vital part of the role to ensure compliance with security protocols and regulations. The operator will also need to liaise with security teams, emergency services, and clients where applicable, demonstrating a high standard of vigilance and reporting throughout their shift. This role demands a proactive individual who can make critical decisions under pressure while maintaining a professional demeanor.
In addition to monitoring, the successful candidate will coordinate responses to incidents and dispatch on-ground security teams as required. Maintaining detailed logs and incident reports is a vital part of the role to ensure compliance with security protocols and regulations. The operator will also need to liaise with security teams, emergency services, and clients where applicable, demonstrating a high standard of vigilance and reporting throughout their shift. This role demands a proactive individual who can make critical decisions under pressure while maintaining a professional demeanor.
Key Requirements
Experience in a security control room or similar environment is advantageous.
Strong discipline and exceptional organizational skills.
Proficiency in English speaking and written communication.
Competency in CCTV systems and access control software.
Knowledge of radio communication protocols.
Excellent decision-making abilities, especially when under pressure.
Relevant qualifications in security operations or management (PSIRA, SIA, or equivalent).
Must be PSIRA registered.
Computer literate with professional report-writing skills.
Ability to work flexible shifts, including weekends and holidays.
Possession of reliable transport to and from Pretoria West.
High standard of vigilance and attention to detail.