RECEPTION MANAGER @ ELITE GROUP HOLDING
Elite Group Holding is looking for a Reception Manager to oversee our front desk operations in the UAE. This leadership role involves managing a team of receptionists and ensuring that all visitors receive a professional and warm welcome. You will be responsible for scheduling, training, and maintaining high standards of customer service across our facilities in Abu Dhabi and Fujairah.
The ideal candidate will have extensive experience in hospitality or corporate reception environments. You should be adept at handling administrative tasks and resolving any issues that arise at the front desk promptly. Your professionalism will set the tone for our office environment and contribute to the overall client experience.
The ideal candidate will have extensive experience in hospitality or corporate reception environments. You should be adept at handling administrative tasks and resolving any issues that arise at the front desk promptly. Your professionalism will set the tone for our office environment and contribute to the overall client experience.
Key Requirements
Significant experience in front desk or reception management
Strong leadership and staff supervision skills
Proficiency in front-desk software and MS Office
Outstanding customer service and communication skills
Ability to handle difficult situations and complaints
Excellent organizational and time-management abilities
Experience in staff training and performance review
Professional appearance and welcoming demeanor
Bachelor’s degree in Hospitality or related field
Fluent in spoken and written English