OFFICER, CARD PRODUCTS - CONSUMER & COMMERCIAL BANKING @ ECOBANK TANZANIA
Join the Consumer & Commercial Banking team at Ecobank Tanzania as an Officer for Card Products. This role involves managing the entire lifecycle of our card-based financial solutions, including credit, debit, and prepaid cards. You will be responsible for ensuring that our card products are competitive in the market, secure for our users, and perfectly aligned with the evolving needs of our diverse customer base in the digital age.
As an Officer, you will monitor global market trends and local customer feedback to drive product improvements and targeted marketing strategies. You will coordinate with technical teams and external partners to ensure high service uptime and a smooth, user-friendly experience for all cardholders. This role is perfect for a dynamic individual looking to make a significant impact in the rapidly evolving digital payments space within a leading Pan-African institution.
As an Officer, you will monitor global market trends and local customer feedback to drive product improvements and targeted marketing strategies. You will coordinate with technical teams and external partners to ensure high service uptime and a smooth, user-friendly experience for all cardholders. This role is perfect for a dynamic individual looking to make a significant impact in the rapidly evolving digital payments space within a leading Pan-African institution.
Key Requirements
Degree in Information Technology, Business, or Finance
Experience in card payment systems such as Visa or Mastercard
Comprehensive knowledge of electronic banking products and services
Ability to manage and oversee product lifecycles from launch to maintenance
Strong project management skills to coordinate between departments
Analytical skills to track and report on product performance metrics
Understanding of card security protocols and fraud prevention measures
Excellent customer support skills for handling complex product inquiries
Knowledge of digital marketing techniques for financial products
Creative thinking skills to drive innovation in product design and features