CUSTOMER SERVICE CUM SALES EXECUTIVE @ DANDPO
Dandpo is looking for a dynamic and results-oriented Customer Service cum Sales Executive to join their team in Dubai Silicon Oasis. This role is designed for a professional who is passionate about building customer relationships while simultaneously driving sales growth. The successful candidate will be the primary point of contact for customer inquiries across multiple platforms, including phone, email, and WhatsApp, ensuring a seamless and engaging experience from the first point of contact to the final sale.
In this position, you will be expected to thrive in a high-energy, target-driven environment where converting incoming inquiries into confirmed orders is a top priority. Key responsibilities include managing the sales pipeline, following up on quotations, and identifying opportunities for upselling and cross-selling to maximize total order value. You will collaborate closely with internal departments to ensure smooth order processing and timely delivery. If you have a background in e-commerce, printing, or digital services and possess strong negotiation skills, this is an excellent opportunity to advance your career.
In this position, you will be expected to thrive in a high-energy, target-driven environment where converting incoming inquiries into confirmed orders is a top priority. Key responsibilities include managing the sales pipeline, following up on quotations, and identifying opportunities for upselling and cross-selling to maximize total order value. You will collaborate closely with internal departments to ensure smooth order processing and timely delivery. If you have a background in e-commerce, printing, or digital services and possess strong negotiation skills, this is an excellent opportunity to advance your career.
Key Requirements
2+ years experience in sales or customer service
Experience working in target-based / revenue-driven roles
Strong communication, negotiation, and closing skills
Experience in e-commerce, printing, or digital services is an advantage
Ability to handle customer inquiries via phone, email, WhatsApp, and online channels
Proven ability to convert incoming inquiries into confirmed sales orders
Track record of achieving and exceeding monthly sales goals
Strong follow-up skills with leads, quotations, and pending orders
Skill in upselling and cross-selling products to maximize order value
Excellent coordination skills with internal teams for order processing
Fluency in English for professional communication
Ability to work effectively in the Dubai Silicon Oasis location