FO EXECUTIVE @ CASA MIKOKO
Casa Mikoko is an upcoming boutique hotel located in Paje, Zanzibar, dedicated to offering a unique hospitality experience that blends natural beauty with refined comfort. We are seeking an enthusiastic FO Executive to manage our front office operations effectively. This role requires a professional who can lead by example and ensure that every guest interaction meets our high standards of service excellence.
The FO Executive will oversee daily front desk operations, manage check-in/out procedures, and provide support to the front office team. This is a vital position for ensuring our guests receive a seamless and memorable arrival and stay at our beautiful Zanzibar location.
The FO Executive will oversee daily front desk operations, manage check-in/out procedures, and provide support to the front office team. This is a vital position for ensuring our guests receive a seamless and memorable arrival and stay at our beautiful Zanzibar location.
Key Requirements
Minimum 2 years of relevant experience in front office roles
Strong guest-service and communication skills
Professional attitude and excellent personal presentation
Passion for hospitality and attention to detail
Ability to work in a multicultural environment
Team spirit, flexibility, and commitment to service excellence
Proficiency in Property Management Systems (PMS)
Excellent problem-solving and conflict resolution skills
Fluency in English; additional languages are preferred
Ability to work flexible hours including weekends and holidays