CREDIT CONTROL MANAGER @ CARTRACK
Cartrack is seeking a highly skilled Credit Control Manager to lead and oversee the Credit Control Department in Tanzania. This pivotal role involves supervising the processes and systems that ensure the timely collection of outstanding debts while maintaining professional and positive relationships with the company's diverse client base. The successful candidate will be responsible for setting the department's direction, managing team performance, and ensuring that all financial collection activities align with the company's broader strategic goals and work ethics.
Key responsibilities include establishing and monitoring performance metrics and KPIs, managing and motivating credit control staff, and handling escalated client disputes. You will analyze accounts receivable aging reports to identify risks, develop innovative strategies to reduce overdue accounts, and minimize bad debt. Furthermore, the role requires close collaboration with Sales and Account Management teams to ensure credit is granted appropriately. The manager will also oversee legal actions for debt recovery when necessary and ensure full compliance with relevant financial laws and regulations.
Key responsibilities include establishing and monitoring performance metrics and KPIs, managing and motivating credit control staff, and handling escalated client disputes. You will analyze accounts receivable aging reports to identify risks, develop innovative strategies to reduce overdue accounts, and minimize bad debt. Furthermore, the role requires close collaboration with Sales and Account Management teams to ensure credit is granted appropriately. The manager will also oversee legal actions for debt recovery when necessary and ensure full compliance with relevant financial laws and regulations.
Key Requirements
Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
A minimum of three (3) years of experience in a collection’s leadership role, such as Team Leader, Supervisor, or Manager.
Proven experience within the FinTech industry is considered a significant added advantage.
Advanced proficiency in Microsoft Office applications, particularly high-level Excel skills for data analysis.
Strong attention to detail with a high level of accuracy in financial reporting and monitoring.
Demonstrated supervisory and team management capabilities with a focus on motivating staff.
Excellent verbal and written communication skills to effectively interact with clients and senior management.
Ability to develop and enforce policies for credit assessment, payment terms, and collection procedures.
Experience in analyzing accounts receivable aging reports to determine appropriate collection actions.
Strong negotiation skills for settling payment terms or settlement options with clients.
Capacity to handle escalated disputes and collaborate effectively across different departments.
Familiarity with relevant laws and regulations governing debt collection and credit management.