GENERAL MANAGER @ BIZSGT
A luxury vacation rental portfolio in the premium mountain market of Winter Park is seeking a General Manager to lead owner relations, guest experience, revenue performance, and daily operations. This role is designed for a Special Ops leader who can build trust with high-expectation owners, drive revenue growth, and run disciplined systems with calm execution in a high-pressure environment. The ideal candidate will have experience in luxury short-term rentals, boutique hotels, or resort hospitality, although the client is primarily looking for someone with a proven track record of performance improvement. The role requires a candidate who can maintain operational excellence while navigating the complexities of high-end property management. Salary for this position is $110K–$150K Base + 20–35% Bonus + Benefits.
The General Manager will be responsible for overseeing the entire guest journey while ensuring that owners receive top-tier service and financial returns. Key responsibilities include managing disciplined operational systems, driving strategic revenue improvements, and maintaining the portfolio's reputation in the luxury market. This position requires someone who can build and lead a team to deliver consistent, high-quality service. Interested applicants should submit a resume and a brief note detailing their previous performance improvements and methods for building trust with demanding stakeholders. This is a unique opportunity for a serious operator to manage a high-value portfolio in a prime location.
The General Manager will be responsible for overseeing the entire guest journey while ensuring that owners receive top-tier service and financial returns. Key responsibilities include managing disciplined operational systems, driving strategic revenue improvements, and maintaining the portfolio's reputation in the luxury market. This position requires someone who can build and lead a team to deliver consistent, high-quality service. Interested applicants should submit a resume and a brief note detailing their previous performance improvements and methods for building trust with demanding stakeholders. This is a unique opportunity for a serious operator to manage a high-value portfolio in a prime location.
Key Requirements
Experience in luxury short-term rental (STR) management.
Experience in boutique hotel, resort, or general hospitality management.
Ability to build trust with high-expectation owners and stakeholders.
Proven track record in managing and improving guest experience.
Expertise in driving revenue performance and financial improvements.
Strong capability to lead and manage daily operations.
Disciplined approach to system management and calm execution.
Excellent written and verbal communication skills.
Strategic leadership skills to manage a luxury portfolio.
Flexibility to work in a high-demand premium mountain market environment.