CUSTOMER SUPPORT REPRESENTATIVES @ BITSTOP.CO
Bitstop.co is seeking dedicated Customer Support Representatives to join our dynamic team and assist users of our Bitcoin ATMs. Your primary responsibility will be to take incoming calls and provide step-by-step guidance to customers using a simple, predefined script. This role is essential in ensuring a smooth and user-friendly experience for our global clientele interacting with cryptocurrency hardware. The position is entirely remote, allowing you to work from the comfort of your home while being part of a supportive and easygoing team environment. Training is provided to ensure you are fully equipped to handle customer inquiries effectively. The salary for this position is $500 per month. The work schedule is Monday to Saturday, requiring 8 hours of availability per day, specifically starting after 8:00 PM Eastern Time. This shift is ideal for those who prefer working during evening or night hours and are looking for a stable, long-term opportunity in the growing fintech and cryptocurrency sector.
Key Requirements
Excellent English communication with minimal accent
Friendly and professional phone manner
Reliable computer with up-to-date software
Stable and high-speed internet connection
High-quality headset for clear audio communication
Ability to follow instructions carefully and consistently
Comfortable working a night shift schedule after 8:00 PM ET
Commitment to a Monday through Saturday work week
Basic understanding of Bitcoin or willingness to learn
Strong interpersonal skills and patience with customers