POWER PLATFORM DESKTOP & COPILOT SUPPORT ENGINEER @ AHOITECH
We are seeking a dedicated Power Platform Desktop & Copilot Support Engineer to join our dynamic team. In this remote role, you will be responsible for supporting, troubleshooting, and enhancing solutions built across the entire Microsoft Power Platform ecosystem, specifically focusing on Power Automate Desktop, Power Apps, Dataverse, and Copilot Studio. You will play a crucial role in ensuring that low-code automation and AI-driven copilots operate efficiently to solve complex business challenges for our clients. If you have a passion for low-code automation and solving technical issues, this is the perfect role for you.
Your daily tasks will include providing support for Power Automate Desktop flows, performing root-cause analysis, and implementing essential fixes. You will also collaborate with cross-functional teams to understand evolving business needs and propose innovative Power Platform solutions while maintaining strict governance and security compliance. This is an excellent opportunity for a professional with over three years of experience who is passionate about automation and the latest advancements in AI-driven tools within the Microsoft environment. You will be expected to document processes and ensure solution changes are well-managed throughout the Application Lifecycle Management (ALM) process.
Your daily tasks will include providing support for Power Automate Desktop flows, performing root-cause analysis, and implementing essential fixes. You will also collaborate with cross-functional teams to understand evolving business needs and propose innovative Power Platform solutions while maintaining strict governance and security compliance. This is an excellent opportunity for a professional with over three years of experience who is passionate about automation and the latest advancements in AI-driven tools within the Microsoft environment. You will be expected to document processes and ensure solution changes are well-managed throughout the Application Lifecycle Management (ALM) process.
Key Requirements
3+ years of hands-on experience with Microsoft Power Platform.
Strong experience with Power Automate Desktop (RPA flows), including UI automation.
Proficiency in scripting and error handling within RPA environments.
Working experience with Copilot Studio (formerly Power Virtual Agents).
Good understanding of Power Apps, Power Automate Cloud, and Dataverse.
Familiarity with connectors, APIs, and integration methods.
Strong problem-solving skills and the ability to independently handle support incidents.
Excellent documentation and communication skills.
Experience with AI Builder, Custom Connectors, or Azure OpenAI integration.
Knowledge of Microsoft 365 ecosystem and security fundamentals.
Exposure to low-code governance and COE frameworks.
Ability to perform root-cause analysis and implement technical fixes.