TECHNICAL SUPPORT EXPERT @ DYNESS
Join Dyness as we expand our technical footprint in Zambia. We are looking for an experienced Technical Support Expert based in Lusaka who can navigate the local energy market and provide world-class support for our battery storage systems. This position involves significant hands-on work with energy storage hardware and software, providing pre-sales consultation and after-sales maintenance. You will play a vital role in our mission to provide reliable energy storage solutions to the Zambian market. We require a professional who can operate with minimal supervision and has a deep understanding of the technical nuances of lithium-ion systems.
Key Requirements
Deep understanding of lithium batteries
Deep understanding of energy storage systems
Proven experience in technical support (pre-sales)
Proven experience in technical support (after-sales)
Ability to work independently in local markets
Hands-on experience with battery storage hardware
Direct energy storage or renewable experience
Strong knowledge of local grid regulations and standards
Analytical mindset for complex technical problems
Certification in electrical or power systems