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IT HELP DESK TECHNICIAN @ MAYCO INTERNATIONAL

0 Negotiable or Not Mentioned USA, Sterling Heights 27 days ago maycointernational.com 1489 Views

We are currently seeking an IT Help Desk Technician at our Corporate Headquarters in Sterling Heights, MI. The IT Help Desk Technician provides technical support to end users by troubleshooting hardware, software, and network issues. This role ensures efficient resolution of IT-related problems while delivering excellent customer service and maintaining system functionality. You will be responsible for providing first-level support and assisting with system setups for employee onboarding and offboarding.

The position offers a comprehensive perks and benefits package including health benefits starting on day one, tuition reimbursement, and various growth opportunities. Employees also enjoy paid holidays, vacation time, wellness programs, referral bonuses, and dental, vision, and life insurance. This is a great opportunity for an IT professional looking to build their career in a supportive corporate environment in Sterling Heights, Michigan.

Key Requirements

1–3 years of IT support experience preferred. Strong problem-solving and communication skills. Knowledge of Windows operating systems. Knowledge of macOS operating systems. Basic understanding of networking concepts. Experience providing first-level IT support for hardware and software. Ability to troubleshoot and resolve technical issues independently. Capability to support onboarding and offboarding system setups. Assist users with various day-to-day tech needs efficiently. Commitment to delivering excellent customer service to end users.
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