OSS / TOOLS ADMINISTRATOR (MANAGEENGINE & APPDYNAMICS) @ ASHRA TECH
We are looking for a skilled OSS / Tools Administrator to join our onsite team in Dubai. This role is focused on the comprehensive management and optimization of enterprise-level monitoring tools, with specific emphasis on the ManageEngine suite and the AppDynamics platform. You will be responsible for the full lifecycle of these tools, including deployment, configuration, and ongoing maintenance to ensure peak performance and visibility across our technology stack. Key modules under your supervision will include OpManager Plus, Endpoint Central, EventLog Analyzer, and Site24x7. The successful candidate will work closely with diverse IT, networking, and application teams to develop robust monitoring strategies that align with business objectives. Your expertise will be critical in configuring complex alerts, designing automation workflows, and managing system integrations that streamline our operations. Beyond daily administration, you will handle critical backend tasks such as system upgrades, patching, and data backup/recovery. This position requires a detail-oriented professional capable of managing security governance, user roles, and access controls within the monitoring environment. If you thrive in a fast-paced setting and have a passion for proactive root cause analysis and performance optimization, this is an excellent opportunity to grow your career.