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RECEPTIONIST @ HOTEL VERDE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 3 hours ago znz.hotelverde.com 41 Views

Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our front-of-house team. As the primary point of contact for our guests, you will be responsible for creating a lasting first impression by providing exceptional service and a warm, welcoming environment. This role involves a variety of administrative and guest-facing tasks aimed at ensuring the highest levels of satisfaction for visitors at our luxury resort and spa facility in Zanzibar.

The successful candidate will manage guest arrivals and departures, handle incoming calls and email correspondence, and oversee booking schedules with precision. Beyond administrative duties, you will be expected to maintain office organization and provide local information to guests, enhancing their overall stay experience. This position offers a unique opportunity to grow within a prestigious hospitality environment that values professional excellence and local expertise.

Key Requirements

Minimum of 2 years of professional experience in the hospitality sector within Zanzibar. Proven ability to greet and assist guests with a professional and welcoming personality. Demonstrated proficiency in handling high volumes of phone calls and professional email correspondence. Experience in managing complex bookings and maintaining detailed schedules. Strong organizational skills to maintain efficient front office operations. Excellent verbal and written communication skills in English. Advanced proficiency in Microsoft Office applications including Word and Excel. Strong multitasking abilities to handle various guest needs simultaneously. A high school diploma or a degree in Hospitality Management or a related field. Flexibility to work in shifts, including weekends and public holidays as required by the resort.
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RECEPTIONIST @ HOTEL VERDE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 3 hours ago znz.hotelverde.com 42 Views

As a Receptionist at Hotel Verde Zanzibar, you will be the first point of contact for our international and local guests, playing a crucial role in shaping their first impression of our hotel. Your responsibilities will include managing the front desk, processing arrivals and departures, and handling guest inquiries with a high degree of professionalism and courtesy. You will also be tasked with managing reservations and ensuring all guest documentation is processed accurately.

We are looking for individuals who are passionate about service and possess excellent organizational abilities. You will work as part of a dedicated team to maintain the smooth operation of the front office while providing helpful information about our hotel's unique green features and the local Zanzibar area. This role is ideal for someone looking to build a career in high-end hospitality management within a forward-thinking and environmentally friendly hotel.

Key Requirements

Demonstrated passion for hospitality and customer care. Proven reliability and ability to work flexible hours. Professional appearance and welcoming demeanor. Strong verbal and written communication skills in English. Proficiency in using computer software and hotel management systems. Excellent organizational and administrative capabilities. Ability to remain calm and professional under pressure. High school diploma or equivalent; hospitality degree is an advantage. Basic accounting skills for handling transactions and billing. Knowledge of local Zanzibar attractions and tourist information.
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