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CUSTOMER SERVICE REPRESENTATIVE @ TRIA CONSULT

~100,000 Mentioned Nigeria, Lagos 10 days ago gmail.com 409 Views

A reputable fashion house located in Lagos is currently seeking a dedicated and professional Customer Service Representative to join their growing team. The successful candidate will be responsible for managing client interactions, providing detailed information about fashion products, and ensuring a seamless shopping experience for all customers. This role requires a person who is passionate about the fashion industry and possesses exceptional communication skills. The position offers a monthly salary of N100,000 naira. Key responsibilities include handling customer inquiries via various channels, processing orders, and maintaining a positive brand image. Candidates must be available to work a flexible schedule of 4 days a week, which includes alternate Saturdays. If you live within the Oregun Axis and have the required experience, we encourage you to apply for this exciting opportunity.

Key Requirements

2-3 years of professional experience in customer service roles. Must be available to work 4 days a week including alternate Saturdays. Must live within the Oregun Axis in Lagos State. Excellent verbal and written communication skills in English. Strong interpersonal skills with the ability to handle customer inquiries politely. Proficiency in basic computer applications and data entry. Ability to multitask and prioritize tasks in a fast-paced environment. Strong problem-solving skills to resolve customer issues effectively. A positive attitude and professional demeanor when interacting with clients. High school diploma or equivalent qualification.
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CUSTOMER SERVICE REPRESENTATIVE @ ALLMART NIGERIA

0 Negotiable or Not Mentioned Nigeria, Abuja 10 days ago allmartnigeria.com 669 Views

We are seeking a warm and attentive Customer Service Representative to join our team in Abuja. This role is pivotal in managing customer communications both online through platforms like Instagram and in-person at our studio. You will be responsible for ensuring that every individual who interacts with our brand feels heard, valued, and confident in their choices. By providing professional support and clear information, you will help maintain our reputation for excellence.

The successful candidate will handle a variety of tasks, including answering phone calls, assisting walk-in customers with product details, and managing order delivery timelines. We are looking for someone with high emotional intelligence and superior communication skills who can engage customers effectively. If you are a people-oriented individual with a passion for service and a confident demeanor, we invite you to send your CV and portfolio to our recruitment team.

Key Requirements

Respond to customer inquiries on Instagram and other social media platforms promptly. Handle professional phone calls with confidence and clarity. Assist walk-in customers at the studio with product information and inquiries. Provide accurate details regarding orders and specific delivery timelines. Demonstrate warmth, friendliness, and high emotional intelligence in all interactions. Exhibit excellent written and spoken communication skills. Maintain a professional and engaging presence when speaking with customers. Manage multiple customer queries simultaneously across different channels. Possess strong organizational skills to track customer requests effectively. Show a proactive attitude in resolving customer issues and concerns.
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