Best Talent Reach (BTR) 1 Job Found for "ff consulting services"

Hiring? Post Your Job Here Join Our WhatsApp Channel

Top 10 Earners by Sharing Jobs To Other Platforms
@augustinobright
$0.0000
Earned
@pascaliakelvin311
$0.0000
Earned
@daviderasmus2019
$0.0000
Earned
@innocentnchunga11
$0.0000
Earned
@developergloria091
$0.0000
Earned
@tibeliusb
$0.0000
Earned
@eligius1992
$0.0000
Earned
@jenglaskimaro
$0.0000
Earned
@kydabhoi
$0.0000
Earned
@faridhussein557
$0.0000
Earned
@augustinobright
$0.0000
Earned
@pascaliakelvin311
$0.0000
Earned
@daviderasmus2019
$0.0000
Earned
@innocentnchunga11
$0.0000
Earned
@developergloria091
$0.0000
Earned
@tibeliusb
$0.0000
Earned
@eligius1992
$0.0000
Earned
@jenglaskimaro
$0.0000
Earned
@kydabhoi
$0.0000
Earned
@faridhussein557
$0.0000
Earned
@augustinobright
$0.0000
Earned
@pascaliakelvin311
$0.0000
Earned
@daviderasmus2019
$0.0000
Earned
@innocentnchunga11
$0.0000
Earned
@developergloria091
$0.0000
Earned
@tibeliusb
$0.0000
Earned
@eligius1992
$0.0000
Earned
@jenglaskimaro
$0.0000
Earned
@kydabhoi
$0.0000
Earned
@faridhussein557
$0.0000
Earned
Sort by:

CUSTOMER SERVICE EXECUTIVE (US SUPPORT) @ F&F CONSULTING SERVICES

0 Negotiable or Not Mentioned India, Gurgaon 3 days ago fastandfuriousconsulting.com 129 Views

F&F Consulting Services is currently recruiting for a Customer Service Executive to support a prominent MNC company. This role is specifically designed for the US voice process, requiring candidates to provide high-quality technical assistance and support to customers based in the USA. The primary focus is on consumer electronic products, ensuring that users receive timely and effective help with their devices. This is a full-time position located in Gurgaon, Sector 27, offering a structured five-day work week with Saturdays and Sundays off. The successful candidate will be responsible for assisting customers with the setup and troubleshooting of various devices, including PC accessories, charging solutions, docking stations, and audio equipment. Key tasks include resolving connectivity, display, and power-related issues while guiding customers through product usage and basic maintenance. Additionally, the role involves handling inbound queries, logging detailed case updates in CRM tools, and escalating complex problems to higher-level support when necessary.

Key Requirements

Bachelor’s degree in a relevant field. 1–3 years of experience in customer support or BPO environments. Proficiency in English communication, both written and verbal. Technical knowledge of HDMI, USB-C, and docking systems. Familiarity with PC accessories, charging solutions, and audio devices. Strong problem-solving and troubleshooting skills for connectivity and display issues. Experience using CRM tools for case logging and updates. Ability to work a 5-day week following a US-based schedule (US voice process). Excellent interpersonal skills including patience and empathy. Proven ability to handle high-pressure environments and inbound queries efficiently.
Similar Jobs