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CUSTOMER SERVICE EXECUTIVE (US SUPPORT) @ F&F CONSULTING SERVICES

0 Negotiable or Not Mentioned India, Gurgaon 3 days ago fastandfuriousconsulting.com 129 Views

F&F Consulting Services is currently recruiting for a Customer Service Executive to support a prominent MNC company. This role is specifically designed for the US voice process, requiring candidates to provide high-quality technical assistance and support to customers based in the USA. The primary focus is on consumer electronic products, ensuring that users receive timely and effective help with their devices. This is a full-time position located in Gurgaon, Sector 27, offering a structured five-day work week with Saturdays and Sundays off. The successful candidate will be responsible for assisting customers with the setup and troubleshooting of various devices, including PC accessories, charging solutions, docking stations, and audio equipment. Key tasks include resolving connectivity, display, and power-related issues while guiding customers through product usage and basic maintenance. Additionally, the role involves handling inbound queries, logging detailed case updates in CRM tools, and escalating complex problems to higher-level support when necessary.

Key Requirements

Bachelor’s degree in a relevant field. 1–3 years of experience in customer support or BPO environments. Proficiency in English communication, both written and verbal. Technical knowledge of HDMI, USB-C, and docking systems. Familiarity with PC accessories, charging solutions, and audio devices. Strong problem-solving and troubleshooting skills for connectivity and display issues. Experience using CRM tools for case logging and updates. Ability to work a 5-day week following a US-based schedule (US voice process). Excellent interpersonal skills including patience and empathy. Proven ability to handle high-pressure environments and inbound queries efficiently.
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BUSINESS ANALYST @ BURGEON IT SERVICES PVT.LTD.

0 Negotiable or Not Mentioned India, Gurgaon and Pune 3 days ago burgeonits.com 206 Views

Burgeon IT Services is seeking a highly experienced Business Analyst and Quality Analyst to join our team on a Contract-to-Hire basis. The ideal candidate will possess over 10 years of professional experience, specifically within the Credit Card Issuing domain. This role is central to supporting requirement analysis, functional validation, and comprehensive end-to-end testing across VisionPLUS systems. The candidate will ensure the seamless delivery of card operations and technology enhancements through meticulous attention to detail and industry best practices. Work locations include Gurgaon and Pune under a hybrid arrangement.

The successful applicant will be responsible for translating complex business requirements into clear functional specifications and test scenarios. Key responsibilities include conducting testing across VisionPLUS modules such as CMS, LMS, and TRAMS, as well as performing SIT and UAT activities. You will validate critical EOD/EOM batch runs, statement generation, and billing cycles while collaborating closely with business stakeholders, technology teams, and vendor partners. We are looking for immediate joiners or individuals who can start within a 30-day notice period to maintain our high standards of service and operational efficiency.

Key Requirements

Minimum of 10 years of professional experience as a Business Analyst or Quality Analyst. Deep domain expertise in Credit Card Issuing systems and processes. Hands-on experience with VisionPLUS modules, specifically CMS, LMS, and TRAMS. Proven ability to translate business requirements into functional specifications. Extensive experience in SIT (System Integration Testing) and UAT (User Acceptance Testing). Technical proficiency in validating EOD and EOM batch runs and billing cycles. Strong experience in defect triage and performing root cause analysis. Excellent communication skills for collaborating with stakeholders and vendor partners. Knowledge of organizational quality standards and documentation best practices. Ability to work in a hybrid environment in Gurgaon or Pune. Available to join immediately or within a maximum of 30 days. Experience in end-to-end testing across various business flow scenarios.
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AM/DM – BUSINESS DEVELOPMENT MANAGER (SOLAR EPC PROJECT SALES) @ SOLARXPERTS

~83,333 Mentioned India, Gurgaon 4 days ago solarxperts.in 225 Views

SolarXperts is seeking an AM/DM – Business Development Manager to focus on Solar EPC Project Sales in Gurgaon. The primary objective of this role is to drive the growth of our EPC (Engineering, Procurement, and Construction) business by securing large-scale solar projects. You will be responsible for lead generation, technical and commercial bidding, and closing contracts with industrial and commercial clients looking for solar energy solutions.

The role offers a competitive CTC of 10–18 LPA depending on experience and performance. The ideal candidate will have a deep understanding of the EPC lifecycle and the ability to present complex technical solutions to non-technical stakeholders. Join us in our mission to accelerate the transition to clean energy across India by expanding our project portfolio in the Gurgaon region.

Key Requirements

Proven experience in Sales or Business Development within the Solar EPC sector. Ability to manage the entire sales cycle from lead generation to contract signing. Strong understanding of solar project economics and financial modeling. Experience in participating in technical and commercial tenders. Excellent networking skills within the industrial and commercial (I&C) sectors. Ability to collaborate with engineering teams for technical proposal preparation. Outstanding presentation and communication skills. Strategic thinking and the ability to identify emerging market opportunities. Consistent record of achieving high-value sales targets. Willingness to travel for client meetings and project site evaluations.
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SALES LEAD (INTERIORS) @ LIVSPACE

0 Negotiable or Not Mentioned India 9 days ago livspace.com 948 Views

Livspace is seeking a dynamic and seasoned Sales Lead specializing in Interiors to join our rapidly growing team. This role is pivotal in driving revenue and leading high-impact projects within the thriving Delhi-NCR market. The ideal candidate will be a sales powerhouse with a deep passion for transforming spaces and a proven track record of success in the interior design industry. Possible work locations for this position include Gurgaon and Noida. Joining the Livspace team provides an opportunity to work with one of the fastest-growing names in the interior industry while collaborating on high-impact projects. As a Sales Lead, you will be responsible for managing the end-to-end sales lifecycle, from initial lead generation to final conversion. You will leverage your strong negotiation tactics and extensive knowledge of residential and commercial interior trends to provide tailored solutions to clients. Joining Livspace means working with one of the fastest-growing names in the industry, benefiting from a collaborative work culture and competitive compensation while leading transformative interior projects. Candidates should possess a customer-first mindset and the ability to drive conversions within a fast-paced environment.

Key Requirements

Minimum 5+ years of experience specifically within the Interior Industry. Proven track record of driving revenue and achieving business targets. Ability to effectively lead conversions and manage sales pipelines. Extensive experience managing the end-to-end sales lifecycle. Strong negotiation tactics and persuasive communication skills. Deep knowledge of residential and commercial interior design trends. Possession of a customer-first mindset and dedication to service. Ability to lead and motivate a high-performing sales team. Proficiency in CRM tools and sales management software. Strong analytical skills to interpret market trends and data.
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