SUPERVISOR (MALES ENCOURAGED TO APPLY) @ HOSPITALITY ESTABLISHMENT
Our establishment is seeking an experienced Supervisor to oversee daily service operations and ensure the highest standards of fine dining quality. This leadership role involves managing floor staff, handling operational logistics, and serving as a critical link between management and the service team. The Supervisor must possess strong organizational and problem-solving skills to maintain seamless and efficient operations.
The ideal candidate should have a minimum of three years of experience in fine dining, with prior supervisory experience being highly beneficial. Responsibilities include staff motivation, shift scheduling, conflict resolution, and ensuring consistent adherence to service protocols and safety regulations. We encourage capable male professionals to apply and help drive excellence in our guest experience.
The ideal candidate should have a minimum of three years of experience in fine dining, with prior supervisory experience being highly beneficial. Responsibilities include staff motivation, shift scheduling, conflict resolution, and ensuring consistent adherence to service protocols and safety regulations. We encourage capable male professionals to apply and help drive excellence in our guest experience.
Requirements:
- A minimum of 3 years’ experience in fine dining service
- Previous supervisory or leadership experience will be an added advantage
- Strong organizational, leadership, and problem-solving skills
- Ability to maintain high service standards and oversee daily operations
- Ability to manage, train, and motivate a team of staff effectively
- Experience with shift scheduling and labor management software
- Excellent communication skills for staff delegation and customer interactions
- Proficiency in conflict resolution and handling customer complaints professionally
- Knowledge of local health and safety regulations in a restaurant setting
- A focus on driving operational efficiency and maximizing customer satisfaction metrics